Security
How Bradesco Bank protects your account and identity
Client security is our top priority. We protect your information by maintaining physical, electronic and procedural safeguards that comply with applicable law.
We fully authenticate all our emails. Make sure the email address we have on file for you is not a forwarded email. For example, you might forward email from your college.edu address to your gmail.com account.
Our Information Security team diligently monitors the security of our website for potential threats and vulnerabilities.
Things you can do to protect yourself
What is identity theft?
Identity theft occurs when someone uses your personal information to commit fraudulent acts, such as withdrawing money from your account, opening new credit cards or applying for loans or employment.
Common signs of identity theft include:
Unauthorized withdrawals from your account. Bills for unfamiliar debt or failure to receive bills. Suspicious charges on your account. New accounts or loans you didn’t apply for. Being denied credit unexpectedly. The IRS notifying you that more than 1 tax return was filed in your name, or that you have income from an employer you don’t work for.
Recommendations:
- Review your statements for unusual transactions or suspicious charges.
- Make the default ID for your internet router unique to you; change the password to make it more difficult for
hackers to access your network. - Be sure to keep your contact information secure, especially your cellphone number and email address.
- If you use the Bradesco Bank/My-eBanc Mobile Banking app, allow push alerts and be sure to review and respond to alerts promptly.
- Use a strong, unique password for each of your accounts. Memorize them and use multi-factor authentication where available.
- Only download software or applications from well-known or reputable sources, such as Apple, Google Play or Microsoft. Check the logos, developer names and reviews to spot fake applications. Scammers count on users being too busy to see differences that can make fake software easier to spot.
- Install system and software updates – sometimes called patches or service packs.
- Turn off Wi-Fi and Bluetooth services when you’re not using them and avoid using public Wi-Fi for financial transactions unless you use a secure, private connection, like Virtual Private Network (VPN) software.
- Back up your data regularly. If you use online or cloud storage, be sure you understand your provider’s privacy and security policies and keep your access codes safe.
- If you use the Bradesco Bank/My eBanc Mobile Banking app, allow push alerts, and be sure to review and
respond to alerts promptly. - Only download software or applications from well-known or trusted sources. Never click a link from an unknown source or sender.
- Install system and software updates – sometimes called patches or service packs.
- Only download software or applications from well-known or reputable sources, such as Apple, Google Play or Microsoft. Check the logos, developer names and reviews to spot fake applications. Scammers count on users being too busy to see differences that can make fake software easier to spot.
- Turn off Wi-Fi and Bluetooth services when you’re not using them and avoid using public Wi-Fi for financial transactions unless you use a secure, private connection, like Virtual Private Network (VPN) software.
- Never root or jailbreak your own mobile device to gain access to unofficial applications. This practice may lead to security vulnerabilities and the inability to apply future software updates from the vendor.
Business identity fraud has become surprisingly common due to easily available business information, including website data, company name and staff rosters.
What is recommend doing:
- Minimize the risks by using your work computer for business, checking your domain name regularly and reviewing your business credit report.
- Know your customers’ habits, including their payment amounts, reasons, and details. Look out for any significant changes to those habits – they might signal a fraud issue.
- Ensure all business data is securely and regularly backed up. Test the recovery function of your backup procedures regularly to make sure your data is always retrievable.
- Develop a plan for cybersecurity and fraud disaster recovery.
- Engage a trusted advisor to review your security controls and policies on an annual basis, at minimum.
Security Tips
Avoid fraud
We work hard to ensure that any Bradesco Bank/My eBanc content you’re receiving is truly from Bradesco Bank/My eBanc.
We’ll never ask you to send us personal information such as an account number, card PIN or Social Security or Tax ID over text or email
If you do receive a request like this or any other suspicious phising email, please foward it to us at contact@bradescobank.com
If you receive a suspicious call, text or email from someone claiming to be from Bradesco Bank/My eBanc, do not respond, click links or open attachments. If this has happened to you, contact us right away at 305.789.8077.