FAQ

At the moment, to open a Bradesco Investments account, you must be a client of Banco Bradesco and Bradesco Bank.

To open an account with Bradesco Investments Inc. you must be at least eighteen (18) years old.

Once logged in to your Bradesco Bank App, please proceed with the following instructions:

In the home page, click on “Bradesco Investments”.

Once you click on Bradesco Investments, you will be prompted to download the app

Once the app is downloaded, please select “Primeiro Acesso” and follow the instructions on the screen to create your account. Please ensure you are using the same email and phone number you used during your account opening process at Bradesco Bank

This is a security step for our clients, allowing the Bradesco Investments team to use some information previously inputted by you when opening your Bradesco Bank to validate your identity. You just need to add your phone number and email, confirm it is you, and you will be good to go!

You can request assistance from Customer Service:

0800 771 2723 – Brazil (WhatsApp and Mobile):
+1 844 445 5784 – USA
+55 11 2708 8871 – Other countries
Email: info.investments@bradescobank.com

We are open from Monday to Sunday, from 7am to 11pm – Brasília time (6am to 10pm EST).

Note: We are open on Brazilian and American national holidays.

You will receive a response on the status of your account within 48h.

Accounts are typically activated within 48 hours following the verification of your personal information. Nonetheless, account opening may be delayed if additional verification is required.